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" Frequently Asked Questions "
(FAQ's) - Jusmark Tech
General
FAQ's
With over 9+ years of successful operation since 2014, Jusmark Tech has built
a strong reputation. We have worked with over 500+ clients, including Government
organizations, Small & Large Businesses, International Corporations, and Start-ups. Our
diverse client portfolio spans across 25+ different industries, and we continue to expand
our reach.
Our design process at Jusmark Tech is straightforward.
- Free Strategy Consultation Call
- Initiate the process by scheduling a consultation call to understand your project.
- Requirement Analysis
- Collect and analyse your project requirements to determine the scope of work.
- Proposal Agreement
- Recommend a suitable solution, estimated timeline, and cost for your project.
- Upon your decision to hire us, we proceed to create a formal proposal agreement.
- Design & Development
- Develop a silo/sitemap structure to plan the website's organization and content.
- Begin wire framing and layout design based on the agreed structure.
- Submit the initial design for your review and feedback.
- Incorporate any necessary revisions to ensure it aligns with your vision.
- Testing & Delivery
- Proceed with the development phase, building the website based on the approved design.
- Conduct thorough testing to ensure the website's functionality and performance.
- On-going Support
- Provide periodic updates to keep you informed about the project's progress.
- Resolve any issues or concerns that arise during development.
- Finally, deliver the finished product, ensuring your complete satisfaction.
This structured process ensures a seamless and successful design and development journey for your project.
At Jusmark Tech, our pricing starts from 6999/- for informative websites.
However, the final cost is determined after thorough discussion, understanding the scope of
work, and estimating the required time to complete the project. For further details, please
schedule a free strategy call.
We strive to complete projects efficiently at Jusmark Tech. For a basic
website, the process generally takes approximately 7 to 10 days. The exact timeline may vary
based on client input and approval on design, content, and development. It's important to
note that delays in client feedback can extend the completion timeline accordingly.
Jusmark Tech offers post-delivery support for all website packages. The
duration of free support depends on the package selected, and any additional changes
required after this period may incur charges. The specific terms of support are outlined in
your website package.
Absolutely! At Jusmark Tech, we ensure that all our websites are designed to
be responsive and compatible with various mobile and tablet devices. We conduct rigorous
testing to ensure optimal performance across all platforms.
Website security is a top priority at Jusmark Tech. We use up-to-date code
and quality themes for all our projects. Additionally, we implement SSL certificates to
enhance security measures. However, it's important to consider that server security also
plays a critical role in maintaining website safety. If we do not have access to your
server, we cannot guarantee website security.
Yes, Jusmark Tech offers a range of digital marketing services, including
SEO, SMO, and paid ads. Once your website is completed or if you already have an existing
site, we conduct an analysis to determine the most suitable package for your specific needs.
Our packages are designed to provide the best possible benefits and return on investment for
your business.
Absolutely! We have received positive feedback from our satisfied clients,
and we would be happy to provide additional testimonials upon request.
At Jusmark Tech, we guarantee the following benefits for all projects we undertake:
Confidentiality: We keep all client details confidential.
Price: Our services offer a minimum 60% cost-saving compared to on-site development.
Results: Our payment structure is progress-linked, with weighted payments toward the end, ensuring results are achieved.
Rates vary based on skills, project timelines, and nature. Typically, a
Senior Developer would work at a rate of $3000/month. Please note that our rates are
competitive and influenced by operating from India, where living costs are lower due to
international economies and exchange rates.
At Jusmark Tech, we maintain high-quality standards for our team. Our team
consists of English-speaking Graduate/Post-Graduate Engineers with multiple years of
industry experience or exceptional new engineers. They have experience working on offshore
projects with US/European clients. Most team members are from premier engineering institutes
or possess proven exceptional abilities. They are also industry-certified (Microsoft,
Oracle, etc.). Our selection process is rigorous, including tests, programming exercises,
interviews, and reference checks. With about 2,000 monthly applicants, we select the top few
candidates.
The rates we offer is low not due to technical limitations but because we
operate from India, where living costs are lower. We leverage these location advantages to
provide cost savings to our clients without compromising on quality.
We work with long-term committed clients who require Full-Time Equivalent
(FTE) services. We offer a monthly rate for our services.
Our payment terms encompass two distinct models:
- Fixed Payments (One-Time Contract Basis)
- We initiate this model by thoroughly discussing the project's scope and understanding its complexities, resource requirements, and other factors that may influence pricing.
- Once the pricing is finalized, we require an upfront payment of 50% of the project cost.
- The remaining 50% is invoiced after the development and testing phases, just prior to final delivery and upon your complete satisfaction.
- This pricing model is applicable not only to custom projects but also to ready-made services, including predefined packages like website design and development, e-commerce solutions, and more.
- Monthly Billing (Resource Allocation Basis)
- In this model, we charge on a monthly basis based on the dedicated resources allocated to your specific project.
- Invoices are generated and sent to you on a monthly cycle.
- Our flexible payment options are designed to accommodate your project's unique requirements and preferences, ensuring transparency and financial convenience throughout our collaboration.
No, we work on time-based billing for transparency and delivering optimal
results to clients. Guaranteeing fixed-time results may compromise clarity and quality.
While we can provide estimates, it's not a business guarantee.
Quality is a priority at Jusmark Tech. We have formal processes in place to
maintain tight control over quality, including periodic code reviews and design
walk-throughs. Every project undergoes testing by QA/testing professionals using various
testing methods. We focus on being "first-time right" and prioritize strong creation steps.
Trust and confidence are crucial for a successful relationship, which develops over time. Here are some facts that demonstrate our commitment:
- 500+ Clients Portfolio
- Organisation Trust Governments, International, Startups
- 9 + Years in Business
- 1 Lakh + Hours Worked
- 30 + Industries Served
- 24/7 Support Available
- Team members with backgrounds in global companies.
- References and testimonials available.
We sign NDAs before initial discussions, and final contracts are drawn out in
detail. As a registered organization in India, we are bound by the legal framework of our
client's country.
Yes, we can work on-site when required. This is especially useful for initial
requirements gathering, final implementation, or addressing specific pain points. Our
consultants can work on-site at pre-determined rates.
You have close control over the project at Jusmark Tech. Our assigned Project
Manager serves as your single point of contact for issue resolution and works closely with
your guidelines. We also offer our proprietary solution, TeamTouch, which provides complete
transparency and control over your project.
We provide regular project status reports through pre-determined update
schedules, such as email, and ad-hoc meetings, including tele-conferences or live chat.
Additionally, our unique information-sharing system, 2MV (2-minute videos), allows efficient
communication and progress updates. With Team Touch, you can have real-time access to
project plans, milestones, code status, bug status, timesheets, and other development
metrics.
Jusmark Tech welcomes you to try our services through a "risk-free" Pilot
Period. This allows you to assess our capabilities before committing further. Our preferred
Pilot Period duration is typically one month, during which we invest the same time and
effort as in real projects. The pilot will demonstrate our quality and provide a foundation
for continuing the project.
Pricing
FAQs
Our pricing is based on factors such as the scope of work, project
complexity, and estimated time required. We provide detailed pricing after discussing your
specific needs.
We can offer an estimate based on your project requirements, but the final
cost is determined after a thorough discussion and understanding of the scope of work.
1. Fixed Payments (One-Time Contract Basis)
We initiate this model by thoroughly discussing the project's scope and
understanding its complexities, resource requirements, and other factors that may
influence pricing.
Once the pricing is finalized, we require an upfront payment of 50% of
the project cost.
The remaining 50% is invoiced after the development and testing phases,
just prior to final delivery and upon your complete satisfaction.
This pricing model is applicable not only to custom projects but also to
ready-made services, including predefined packages like website design and development,
e-commerce solutions, and more.
2. Monthly Billing (Resource Allocation Basis)
In this model, we charge on a monthly basis based on the dedicated
resources allocated to your specific project.
Invoices are generated and sent to you on a monthly cycle.
Our flexible payment options are designed to accommodate your project's
unique requirements and preferences, ensuring transparency and financial convenience
throughout our collaboration.